I desired to vent my irritation Together with the baggage circumstance with all your airline. Almost everything else was very good, nevertheless the way my baggage was dealt with would make me Imagine twice before booking with AA all over again. I was billed $twenty five Every way for one bag, not becoming instructed my bag might be carried on for no demand. To incorporate insult towards the $fifty charged, my bag was damaged on the surface on currently being returned to me.
I did not have any luggage to examine! Why does AA Shopper Service continue on to lie about factors the flight was overbooked? The ticket agent told me the flight was overbooked.
I attempted making contact with AA for restitution and obtained a “sort letter” apologizing for my working experience.
I are already about the mobile phone for three hours wanting to resolve a problem in which my bag was break up open up and my belongings lacking.
Make sure you Take note, [American Airways does reserve the appropriate to ask for delivery information for passengers under the age of two many years].
Final month, I traveled on American Airlines from Portland, Maine to Washington, DC. I'm able to’t let you know enough about the excellent service I obtained. I requested a wheelchair for both airports and the chair and attendants were being proper there and went previously mentioned and beyond the call to obligation.
American Airlines,i am so disappointed !!! I'd this kind of hard time with my disabled youngster!! You lost my stroller seat belt, i had to walk all of the way about the airport holding my four several years previous daughter…and soon after standing one hour within the baggage assert they explained to me to contact your buyer service ,guess what? They could’nt do nearly anything!! it proceeds? unbelievable!!!
There was no gate All set for us and we waited a hour just before a single was Prepared. Which was not what we expected.
Soon after this conversation, I´ve made an effort to terminate our flight (certainly I didn´t would like to fly With this aircraft anymore), however the attendant company brusquely warned us that In the event the plane was fixed, our luggage would go Using the aircraft! Even though I questioned for more of 3 times to own my baggage. Soon after +/- three hours, Despite a good deal of people scared and concerned the plane remaining toward Miami. As Every person inside the airplane shed the link that would happen at 21: 30h, AA knowledgeable us that we would be reallocated in another and last flight in the working day, at midnight. Presented the lack of Room we face in the primary flight (from São Paulo), we had managed to book the seat 20, which there won't be any chair in front of us, so a little bit more Area to the legs. Which fell down on account of these problems with the hold off. Arriving in the airport, they built us operate (the guy of AA came in somewhat motor vehicle and reported to Anyone Hurry up Men, hurry up) for the airplane. Whenever we arrived at the doorway the manager informed us that we would need to go independent inside the plane and that we misplaced the chair 20. She instructed us that she needed to separate Some others persons to to Permit an adult with a kid. Amusing no?? What does she wanted?? My six years old boy traveling on your own??? I just mentioned which i desired to fly alongside one another, it absolutely was our last day of holiday. I even acknowledge to become accommodated on the following flight, she just reported, no you will fly With this a single, and once more I listened to, your luggage will go on this flight. My son recognized what was talked about and begin to cry because he didn´t planned to be separated from considered one of us.
That is my 1st knowledge with American Airways and it has been the worst! My ally And that i took a trip to St. Maarten and There was almost nothing but problems Because the return flight. 1st, they couldn’t discover her reservation and attempted to fees her $one,one hundred for just a flight she presently paid out for. Then, I had been forced to purchase a 2nd checked bag, Even though I have Often been equipped to check the bag. Right after, my flight (2119) was delayed for more than an hour. NOW I'm on my connecting flight from MIA to ATL and THIS flight is delayed about an hour or so. Does The usa Airways understand we have lives…family and friends finding us up through the airport?
American Airways Consumer service hotline is definitely available and shopper friendly. Regrettably, You should wait around somewhere around two minutes to useful link speak with a client service agent. You must listen to a long speech concerning present updates.
I've invested hrs over the cell phone trying to untangle a oversight made in generating reservations with American Airways on line. Just after experiencing all of the steps in reserving a flight for my family of three (Brian, Marcela & Lorenzo Hawk) and adding my bank card no. to pay for The three flights, I didn't obtain a confirmation, but a window on my video display Having said that “This page cannot be exhibited”. I took that to indicate the transaction didn't undergo, so I started out all another time with a different vacation agency.
Based upon this expertise I am able to only conclude this practice appears to be small business as typical for American Airways, especially just after witnessing indications about not eliminating cots from designated locations. How can an organization justify obtaining over 50 Grown ups rest on cots within an airplane terminal? This need to be a concern for the Fire Marshals!
Alright…I not long ago ordered a ticket to fly solo to see my household! YAY…. I go through the great print, and clicked on all baggage charges to find out if there might be any.